Privacy Policy
Taxi Trip Zanzibar
Effective Date: May 2026
Last Updated: May 20, 2026
At Taxi Trip Zanzibar, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Full name, email address, phone number, pickup and drop-off addresses.
- Booking Details: Flight information, date and time of transfer, number of passengers, luggage details, and special requests.
- Payment Information: We do not store full credit card details. Payments are processed through secure third-party gateways. Mobile money transaction references may be collected.
- Technical Data: IP address, browser type, device information, and website usage data (via cookies).
- Communication Data: Records of emails, WhatsApp messages, or calls with our team.
2. How We Collect Your Information
- Directly from you when you fill out our booking form, contact us, or make a reservation.
- Automatically through cookies and similar technologies when you browse our website.
- From third parties (e.g., flight status providers for airport transfers).
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and confirm your bookings
- To provide reliable transportation services
- To communicate with you about your transfers (including flight updates)
- To improve our website and services
- To respond to your inquiries and provide customer support
- For legal and regulatory compliance
4. Sharing of Your Information
We do not sell your personal data. We may share your information only in the following cases:
- With our licensed drivers and operational team to fulfill your booking.
- With payment service providers to process transactions.
- With government authorities when required by law (e.g., immigration or tax regulations).
- With trusted service partners (e.g., flight tracking services) where necessary.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and remember your preferences. You can control cookies through your browser settings. By using our website, you consent to the use of cookies in accordance with this policy.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Tanzanian law.
9. International Transfers
Since we serve international customers, your data may be processed outside Tanzania. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
11. Governing Law
This Privacy Policy is governed by the laws of the United Republic of Tanzania (Zanzibar). Any disputes shall be subject to the jurisdiction of the courts in Zanzibar.
Contact Us About Privacy If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Email: info@taxitripzanzibar.com
- Phone: +255 774 294 593
- WhatsApp: Message us
- Contact Page: https://taxitripzanzibar.com/contact/
Taxi Trip Zanzibar Team
Website: https://taxitripzanzibar.com/ Zanzibar, Tanzania